Frequently asked questions

  • We understand getting your NitKit out to you as fast as possible is super important, so we use Post Haste’s URGENT courier delivery service

    This is an 'overnight by end of next working day’ courier service, so assuming your order is placed with us before 4pm you should get it the next day (including Saturdays). However, as we all know, rural deliveries can take a bit longer. A Track and Trace link is included on your confirmation email, so you can keep an eye on your delivery as it makes its way to you.

    No signature is required – the courier will leave the NitKit for you at your place if you're not in

  • Our ISpy Glo-powder is specially formulated to adhere to nit eggs and fluoresce under UV light for easy detection

  • While ISpy Glo-powder is non-toxic, we recommend the following cautions:

    Always read the label and use only as directed. Keep out of reach of children. For external use only.

    Avoid contact with face and eyes. If contact does occur, flush with water. If irritation occurs discontinue use.

    Not designed for regular daily usage. Not intended for children under 2 years of age.

  • NitKits are currently available via our online store, local schools and pharmacies. We always love to hear from any pharmacies and schools who are interested in stocking the products on consignment or purchase accounts.

  • ISpyNits Glo-powder is a propriatory blend of ingredients designed to a) bind fast to and b) amplify the natural bioluminesce of the amino acids found in lice eggs so they can be seen with the naked eye.

    ISpy Glo-powder is non-toxic. The ingredients in ISpy Glo-powder are naturally occurring, however because they don’t come from living organisms they are classified as inorganic and formed after mineral calcination.

  • The Glo-Powder is made in New Zealand from a combination of overseas and local ingredients. All our kits are hand packed by the wonderful team at Altus Enterprises